Solutions: Voice
Unified Communications
CTI - How the Benefits of Unified Communications Solutions Enhance Your Business Productivity
CTI, a nationwide integrations company, brings the benefits of Unified Communications to your business. With Unified Communications, you can leverage the power of networking to connect your customers, employees and partners of your business to the resources they need to work in a more efficient way.
CTI can help you implement Unified Communications Solutions and applications that are necessary to enhance business as well as information worker productivity. These are:
- Unified messaging
- Presence (who's where? who's available?)
- Instant messaging or IM
- Audio, video and web conferencing
- Collaborative white boards and application sharing
- Personalized call screening and routing
- Call center
CTI has the following strengths to implement your Unified Communication Solutions:
- Network routing and switching skills: We have the necessary expertise to upgrade your existing network to support convergence of different types of media including voice, video and data on a single platform. The upgraded network will be able to deliver multimedia traffic to your business in a seamless manner.
- Convergence Skills: Our expertise spans in the area of solving complex convergence challenges, for example, implementing QOS (Quality of Service) for high-priority, time sensitive voice and video traffic.
- IP Telephony expertise: We, at CTI, can transform your traditional business telephony system by working with or replacing it with flexible, reliable and scalable IP based telephony solution.
- Quality and timely delivery: We provide timely delivery of unified communication infrastructure that is quality tested for delivering guaranteed performance.
- Best practices: At CTI, we follow industry-standard best practices by combining tools, technologies with experienced and professional technicians nationwide.