Staying connected with open lines of communication is imperative for businesses of any size to be successful. Because of this, telecommunication upgrades like VoIP options or unified communication (UC) solutions are a growing trend. The benefits that companies can experience from implementing a UC system appear obvious – seamless integration of voice, video and data access across multiple platforms and devices. Even so, adoption of the new technology has been slow.
As with any technology, industry innovation can help increase both need and deployment of a new system. The publication Network Computing examined the slow uptake of unified communications and asks if the addition of cloud services to the market can help increase company buy in.
According to the article, cloud technology has helped unified communication options meet the promised benefits of the early days of the solution. All of the benefits that the system offers get a boost with the inclusion of the cloud and, when provider hosting options come into play, businesses reach a new level of benefits – server management.
“Cloud UC doesn’t really provide IT with any additional benefits or capabilities that traditional UC didn’t,” Blair Pleasant, the president and principal analyst of a telecommunication consulting firm told the news source. “What it does is make it easier and faster to deploy and stay up to date with the system.”
Businesses of any size can benefit from an updated phone and communication system. Partnering with an IT service provider like CTI Technology can help a company explore all the benefits that relate specifically to their needs and find the best option.
Article on: Addition of cloud services bolster UC benefits
by CTI Technology
The publication Network Computing examined the slow uptake of unified communications and asks if the addition of cloud services to the market can help increase company buy in.