For years, Avaya has been a pioneering company in the unified communications (UC) field, eliminating former inefficiencies by combining all of a business users crucial communications platforms into one integrated system.
Avaya’s services have been maximizing productivity and facilitating seamless collaboration across every department of a business’ operations. For example, with integrated solutions, Avaya users can have voicemail transcribed to text so that messages can be addressed out of order with greater ease. Voice solutions further enable users to answer calls coming in to their business line from virtually anywhere in the world.
Enhancing its offerings with regard to videoconferencing though, it was recently announced that Avaya will be acquiring Israeli videoconferencing company Radvision to integrate an enhanced audio-visual component into Avaya’s UC package.
“The opportunity for personal workspace is now,” said Avaya’s president and CEO Kevin Kennedy. “Customers demand a rich, collaborative user experience that is interoperable and easy to use. With this acquisition we will seek to extend videoconferencing to any device, anytime, anywhere, making it as easy as a phone call, seizing the opportunity to deliver a fully-integrated solution and architecture that we believe sets us apart from the competition.”
Moreover, while Avaya formerly had to partner with multiple different videoconferencing services, acquiring Radvision will allow the company to standardize their offerings, delivering a more comprehensive UC solution for businesses than was possible with a series of different services.
Consequently, experts say that by supplying only one interface that can be used across every platform, the experience for the end user will be optimized, especially considering that Radvision’s platform is both low bandwidth as well as high definition for fast access and clear picture.
Companies interested in adopting Avaya’s now enhanced UC offerings for business users can do so by consulting with a national IT service such as CTI Technology that is an authorized reseller of Avaya products.
Enhancing its offerings with regard to videoconferencing though, it was recently announced that Avaya will be acquiring Israeli videoconferencing company Radvision to integrate an enhanced audio-visual component into Avaya’s UC package.
