Avaya – a global provider of business communication applications – has long been dedicated to providing its clients with the most innovative solutions for a wide range of issues that arise in the corporate world. One method deployed by the company to accomplish this goal is the the Avaya Select Product Program. This program was created so that Avaya clients could enjoy the benefits of useful third party applications that are integrated and made available for market consumption within the company’s existing portfolio.

According to a recent press release AMC Technology – a leading provider of customer relationship management solutions – will be the newest addition to the Avaya Select Product Program with the inclusion of AMC’s Contact Canvas 2012. Contact Canvas is a unique solution that supports unified communications processes across an organization, connecting voice, chat, email and social networking under one umbrella.

Now a part of the Avaya network, Contact Canvas can be quickly integrated into business applications already being utilized by an enterprise’s staff, with the ability to add specific functionality effectively.

“The inclusion of strategically selected products and services from Technology Partners like AMC Technology in the DevConnect Select Product Program assists Avaya customers to more easily source complete end-to-end solutions,” said Avay’s vice president of developer relations, Eric Rossman. “AMC’s Contact Canvas software extends Avaya Aura Contact Center integration offerings providing customers with reliable integration to CRM systems from Oracle, salesforce.com, SAP and Microsoft.”

In the wake of this new collaboration, Avaya will be able to provide better service than ever to clients. Any business officials in Illinois looking to procure solutions of this nature would be well advised to partner with a Chicago IT service such as CTI Technology that is an authorized reseller of Avaya products.

One method deployed by the company to accomplish this goal is the the Avaya Select Product Program.

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