Avaya unveils mobile unified communications platform

While many small businesses have expressed the desire to upgrade their traditional business phone systems with VoIP technology, some are increasingly turning to BYOD technology to cut costs, a trend that makes the purchasing of a comprehensive networking solution all but essential.

For example, businesses that rely on Chicago phone systems for their day-to-day operations need to also ensure that their employees can make calls when at the company’s other locations and when on the go.

On January 11, Avaya, one of the top providers of VoIP business phone systems to American businesses, aimed to address these concerns, announcing that it would releasing IP Office 8.0, a fuller version of its Android-applicable unified communications devices that aim to meet the needs of small businesses that rely on these smartphones. Avaya also indicated that the service, dubbed the “one-X Mobile Preferred for IP Office,” would soon be available for the iPhone, according to InformationWeek.

“One of things we’re seeing in the small business space is the ever-increasing importance of mobility,” Joe Scotto, the director of small and medium enterprise marketing at Avaya, told the news source. “The new application offers the ability to take what is typically done at the desktop and extend it out to the mobile device.”

In addition, the company also announced a forward-thinking product aimed at businesses with fewer than 50 employees. According to the media outlet, Avay’s C110 UC Module, a server-less option for small businesses, will allow many of the same advantages and only take around 30 minutes to install.

But, regardless of the ease of installation, business owners want to ensure that their staff is well trained on these new systems following their implementation. As such, a partnership with a consulting service that provides not only equipment, but also additional services such as troubleshooting and training, could be invaluable.

one of the top providers of VoIP business phone systems to American businesses, aimed to address these concerns, announcing that it would releasing IP Office 8.0, a fuller version of its Android-applicable unified communications devices that aim to meet the needs of small businesses that rely on these smartphones.