Avaya unveils mobile unified communications platform
While many small businesses have expressed the desire to upgrade their traditional business phone systems with VoIP technology, some are increasingly turning to BYOD technology[...]
ShoreTel VoIP business phone systems help QuickMedical streamline communications
QuickMedical, a medical equipment company that specializes in exam tables, diagnostic equipment and other essential healthcare accessories, recently announced that it decided to upgrades its[...]
New study assesses the VoIP purchasing process of business owners
On January 16, the study, which was conducted by WhichVoIP, a VoIP services review and comparison website, indicated that four out of every five business[...]
Customer service necessitates multimedia response
The rapid rise in the availability of cutting-edge communications technologies has allowed companies to respond to consumer complaints in real time like never before.
Meetings on TV?: Videoconferencing moves to become more versatile in 2012
While the technology has been around for some time, videoconferencing is only just now starting to gain steam as a cost-effective answer to a number[...]
Out with the old, in with the VoIP: Changes business owners should make in 2012
While January is a good time for business owners to implement new company strategies, it can also be the perfect occasion for these professionals to[...]
ShoreTel’s cost of ownership lowest among unified communications providers
Businesses have frequently turned to the provider ShoreTel when looking to deploy a unified communications solution in their place of work. While the benefits to[...]
Business owners should mind privacy when embracing cloud computing solutions
While many business owners are expected to embrace cloud computing solutions in 2012, there are several measures that these professionals should be aware of in[...]
Avaya and ShoreTel named among leaders in VoIP market
On January 4, the Massachusetts-based market analysis firm International Data Corporation (IDC) published its latest assessment of the VoIP telephony services and unified communications market.
