It comes as no surprise that legacy business phone systems are largely seen as technology of the past. As such, it is becoming difficult to maintain a competitive edge without the superior functionality of sophisticated IP-based technologies like Voice over IP (VoIP), which are becoming more and more pervasive in many industries.
Additionally, with characteristics like flexible working hours as well as the potential to work remotely becoming increasingly normal, failing to have a phone system that accommodates these needs may prevent a company from hiring the most qualified candidates.
As such, unless one works from home and has no need for expansion, corporate officials should strongly consider one of a series of VoIP programs to fit the needs of a specific business model.
For example, if a company has the resources to internally manage and troubleshoot a VoIP phone system, it may be a viable solution to develop an analogue/VoIP hybrid system. However, while a program such as this would host innovative features, it requires a high degree of maintenance that may overwhelm a company without an experienced IT department.
Another option is a premise-based solution that also requires the VoIP system to be internally managed. While the premise-based program lays the framework for functionality including text to voice, voicemail and fewer service fees, once again, without a VoIP expert on staff, the constant maintenance required may overwhelm the utility of the investment.
Consequently, one of the best VoIP alternatives for businesses without extensive in-house tech resources is a hosted VoIP solution. In this instance, a managed IT service handles all the technical needs in order to ensure the program runs smoothly, allowing employees and end users to enjoy the benefits without the maintenance.
One of the best ways for enterprises in Illinois to deploy a hosted solution is by turning to a Chicago IT services partner such as CTI Technology that can provide VoIP implementation, maintenance and ongoing support.
As such, unless one works from home and has no need for expansion, corporate officials should strongly consider one of a series of VoIP programs to fit the needs of a specific business model.
