VoIP can be a confusing system to figure out, especially the benefits it can provide to your business! We can help implement VoIP in your business, and give you the continuing support you need for that system. In the meantime, read more about the right way to implement VoIP in to your business
Your VoIP implementation is crucial for the success of your business. In today’s world communication is king. VoIP allows for the fastest and most reliable voice communication in today’s market, and faulty installation can have a major negative impact on your business.
Are you wondering how to get started? We’ve created this simple list of essential keys to success that you can’t afford to overlook. Whether you’re starting a small business, looking to improve your corporate communications, or are a reseller, you should definitely understand how to properly deploy a VoIP business phone system.
Create a Strong VoIP Plan
VoIP isn’t something you can just hop into, so begin by planning out your VoIP strategy. Whether you’re transitioning from a previous PBX or telecom network or changing from PSTN to VoIP, a variety of considerations need to be thoroughly explored.
Begin by conducting a cost analysis of alternative PBX and hardware solutions. If you have already made an investment in an existing PBX or VoIP hardware, do not ignore this. A successful migration strategy may include utilizing your previous PBX or telecom network with new, innovative solutions. Also, VoIP hardware can be sold through a buyback program, making it easier – and more affordable – to purchase upgraded solutions.
Analyze the Training for IT
While many VoIP solutions are plug and play and can be set up straight out of the box, do not make assumptions that IT staff will not need training. When setting up a new system, plan on how your IT department can successfully help with the transition. Will your IT department need online training to learn how to program the phones? Should they attend certification classes to install and maintain the new PBX? Plan this out accordingly before pushing out the new system to end users.
Assess the User Impact
User impact also needs to be thoroughly considered. Determine who is going to be using the new phone system in the office environment. Begin to understand what their needs are going to be – from different telephony features to physical look and feel of the phone to complementary accessories such as headsets. Your deployment will not go smoothly if your end users cannot effectively communicate when using the new phones and software.
By thinking about these concepts now instead of later, you will vastly improve your chance of a successful deployment.
Implement A Scalable and Responsive Network Infrastructure
A deployment-ready network must have the capability to keep up with demand and respond to failures gracefully. In other words, your architecture has to scale without you needing to prompt it or intervene. If something goes wrong, it should handle the problem without blowing up in your face.
It really doesn’t matter whether you’re working with a turnkey Yealink distributor or setting up your own custom 3CX implementation. Building on top of a good network ensures a heightened quality of service, or QoS, during normal usage. It also gives your VoIP deployment the power to survive the rough patches.
Research the Best VoIP Business Phone Systems
Once your initial plan is set, it is your decision to go ahead and choose a VoIP phone manufacturer. There are many different top vendors to pick, from Yealink to Snom, and all offer high-quality, innovative phone solutions. In most cases, the clear winner will be determined based upon which products will best fit your operational needs. To ensure that you actually get the top VoIP phone system for your needs, you should research all the options. Read different case studies, blog posts, and reviews. After conducting your own research, it’s time to work with a VoIP expert who can help you solidify your decision.