Examining the evolution of cloud-based Unified Communication

Cloud technology is growing and has started to infiltrate a number of other solutions. Unified communication (UC) systems have been an early adopter of the service and have now become a one-stop-shop for keeping companies connected.

A new article from the blog Search Unified Communications by contributor Tom Nolle, examines the evolution of cloud based UC options. Nolle points out that the integration of outside systems like VoIP, bring-you-own-device (BYOD) policies, video conferencing and messaging solutions have helped UC grow in popularity.

The adoption of new technology seems to always come with growing pains. Companies that are ill prepared to overcome these issues or are not partnered with an IT consulting firm can have a long road to overcoming the problem and recovering their investment funds.

“Early adopters of unified communications cloud report that their greatest problems come early on; the problems create a negative momentum for cloud UC adoption that becomes increasingly difficult to overcome,” wrote Nolle.

One of these issues has been the drain that cloud UC can bring to broadband usage. Increasing the number of devices on a network is the same as adding more cars to the highway. Also, video conferencing is the equivalent of a large slow moving vehicle that is taking up major chunks of road or, in the case of UC, bandwidth. It is imperative that companies investigate networking and cabling solutions before adding UC, to see if the current system can support the increase in traffic.

Partnering with an experienced IT consulting firm like CTI Technology can not only ensure a complete solution is implemented but also maintained as the technology advances. An effective system needs to be able to grow along with the businesses and a full audit of existing setups can ensure that all factors have been considered.