Important questions to ask before implementing a phone system

With any business decision, there is going to be a hefty planning routine that executives are going to go through. Discussion in the boardroom is sure to touch upon a number of subjects ranging from return on investment to profitability to effects on productivity. Every decision should be put through the ringer to ensure a company does not get blindsided by a major challenge down the road.

A new white paper released by Compare Business Products, looks at this strategy from the viewpoint of a specific technology – a new phone system. The report examines a number of questions that companies need to ask both vendors and themselves before investing.

“Determining which phone system is best for your organization’s needs can be a time consuming process,” reads the report. “Yet, evaluating a new phone system demands your careful due diligence. Why? Because if you choose the wrong system, it could result in a costly mistake and produce long term consequences if your employees are stuck with a system that doesn’t fulfill your business needs.”

The questions that are raised range from the obvious to the obscure, but are all of equal importance. The first ones that come up can be applied to many business decisions, like making sure a company’s needs are understood, knowing the market, knowing the extra costs and support systems offered.

The more specific questions focus on ensuring a system can scale as the business grows, bandwidth requirements for a VoIP system and data center functionality. An experienced IT provider like CTI Technology can help a business answer these questions and find the most appropriate solution for them.