Internet connection is key for VoIP quality

The strength of a business’s Internet connection goes a long way into the quality of a newly implemented VoIP service option. It seems like an obvious point but it is slightly more complicated than it appears on the surface, and some businesses do not take this into account.

Ershad Islam, a product specialist for a VoIP provider, has centered a number of blog posts on this point while offering advice to businesses interested in deploying a VoIP or unified communications system.

“If you’ve got something like basic BT broadband and you’re trying to run ten extensions or users off it, then you will be complaining that the VoIP doesn’t work and the call quality is terrible, because you just don’t have the connectivity,” Islam explained.

Quality, speed and strength of your broadband network are all critical things to consider before implementing a VoIP systems.

Future business plans and expansion also need to be taken into account. A networking solution that can handle the current workload may not be able to do so when additional devices or employees start to use the same connection. With the growing trend of bring-your-own-device (BYOD) policies, it is becoming commonplace to see one worker using multiple devices to connect to the same network and having a setup that can handle the increase before it takes place.

Switching to a VoIP system requires more than plugging in new phones. Any business would be wise to contact an IT consulting firm like CTI Technology to ensure a complete solution is implemented that meets all of a company’s needs.

Ershad Islam, a product specialist for a VoIP provider, has centered a number of blog posts on this point while offering advice to businesses interested in deploying a VoIP or unified communications system.