In a recent survey published by Statista Research Department, 35% of respondents surveyed globally stated they currently outsource their IT services to free up resources and enable workforces to focus on the core aspects of businesses.

Outsourced IT tasks include hardware support, risk management, software implementation, technological upgrades, desk support, website development, upgrade, and maintenance. Whether you are a small or medium-sized entity in Chicago, outsourcing your IT services comes with several benefits that your in-house IT team may not provide.

What Is IT Outsourcing?

IT outsourcing is when a business or organization hires external service providers to manage the IT software and hardware infrastructure rather than hiring or depending solely on an in-house team. IT outsourcing is primarily contracted to a range of IT professionals, including tech companies, vendors, IT support teams, or individual consultants and contractors.

The Benefits of IT Outsourcing

Reduces costs

The number one reason to outsource your IT needs is that it reduces the overall IT costs. When you outsource your IT needs, you won’t have to pay salaries for full-time employees; neither will you spend money on acquiring specialized IT equipment such as computers, networks, software. Notably, when you partner with an MSP, you will only pay for what you use, meaning you can spend a small monthly subscription for overall maintenance and supervision of your company’s IT-related processes. This enables you to save more funds which you can put in your emergency kitty or reinvest into the business in other ways.

Access to cutting edge technologies

The third-party services and technology firms have invested in cutting-edge technologies and industry-leading equipment to support your IT functions. Your small business will benefit from high-tech hardware and software components, including high-speed computers, servers, firewalls, switches, and secure routers. In a nutshell, when you outsource your IT needs to MSPs, you will have significantly better equipment at your disposal without buying such expensive tools yourself.

Unmatched expertise at your disposal

Undeniably, the IT landscape keeps evolving with innovative technologies entering the market each day. This means that your in-house IT team must have up-to-date training on trendy innovations, including the latest coding language, encryption services, cloud computing capabilities, and more. Each of these components is highly specialized, meaning you must invest in a trained expert in each field. However, most small businesses in Chicago don’t have the resources to cover the training or recruitment of these professionals. Fortunately, by outsourcing your IT needs to third-party providers, you can still obtain specialized knowledge and expertise without spending on salaries and purchasing expensive IT infrastructure. Partnering with an IT team with extensive experience and high skill level ultimately translates to enhanced efficiency, improved productivity, and better customer experience.

Greater efficiency and competitiveness

An outsourced IT vendor knows how to help businesses run more efficiently. They can help you redesign your workflows, automate tasks, and upgrade equipment so that you gain access to a state of the art technology that helps you run more efficiently. Also, having a stand-by outsourced IT team at your disposal guarantees emerging IT issues are resolved quickly to avoid costly downtimes and negative reputation. Outsourced vendors bring in specialized knowledge and experience, which ultimately leads to an increase in productivity and efficiency of your business. Besides, businesses that outsource IT tasks can focus on the work activities at which they excel, thus increasing productivity, efficiency, and effectiveness.

Better security

Cybersecurity continues to evolve into new, more volatile threats that pose severe hazards to company structure, leading to adverse production interruptions and revenue loss. A recent report by Cybersecurity Ventures reveals there will be a cyberattack incident every 11 seconds in 2021, up from every 19 seconds in 2019 and every 40 seconds in 2016. While these attacks may seem unavoidable, having a dedicated team of outsourced IT support service engineers to protect sensitive data online can help mitigate these risks. Outsourced IT experts will also establish a robust disaster recovery strategy to guarantee critical customer data and company information is not lost should actors succeed in their efforts.

Greater focus on business facets

Undoubtedly, your small business has limited resources, which should not be wasted. When you spend a lot of time and energy resolving complex systems, you are being taken away from achieving the core goals of your business. However, when you contract out your IT needs, you free up more time for your internal employees to focus on what you want for your business, while IT support provides you with what you need to excel. As the third-party IT providers handle the daily IT tasks and operations, you and your workforce get more time and energy to focus on other crucial business operations. In a nutshell, outsourcing helps you and your employees to have firmer control of your time management and to-do list.

Maintain compliance

Today, many businesses in Chicago have compliance requirements that must be met. Without additional support, it is easy for you to fall behind the mandatory federal and state regulatory requirements, resulting in heavy fines and penalties. IT outsourcing helps implement strategies to maintain compliance with your industry regulations.

Scalable services

As your business grows, so do your IT needs. For small businesses, it may not be sustainable to hire an IT team to support all foreseeable growth changes. With outsourced IT, you will only hire what you need now and add additional components down the road. Outsourcing IT can bridge the gap between where you are and where you want to go. Your outsourced IT package comes with all of the experts you need, so you scale up with ease at a fraction of the cost of hiring a similar team full-time in-house. In essence, your outsourced IT team will grow with you while adding services and support on a need be the basis.

IT Outsourcing in Chicago

IT outsourcing for your Chicago business can help grow your businesses, save costs and keep up with the latest technologies so you remain competitive. If outsourcing IT is the right choice for your business, it is crucial to choose the right managed service provider with resources, experience, and specialized knowledge in your niche.

At CTI Technology, we offer customized managed IT solutions for every business and budget, with flat-rate fees to guarantee you never deal with unexpected costs. Our solutions stack includes desktop support, maintaining servers, user setup, Office 365 integration, software licensing, VOIP, and more. We can also assign fractional Chief Information and Chief Technology Officers to help you understand, develop, and apply modern company’s IT strategies for better business outcomes. Contact us today to learn more.

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