Moving is backbreaking work that disrupts your everyday life, and nobody likes that. You never knew how much you owned before you had to pack it, lift it, move it, unload it, and unpack it in a new place.
As stressful as moving your household can be, relocating your business is even worse. With it comes the potential for disruptions and the loss of customers.
So for the sake of small-business owners across the nation, here’s some tips that can help this unpleasant experience become a well-coordinated plan.
Be Sure to Tell Your Customers
Even if you run a virtual business, people should know that you’re changing locations. A move is not only a sign of growth, but also an excuse to contact previous customers.
Use newsletters and a videos to let people know that you are on the move, where you are going, and when you will be operational again. Once your business is up and running, use a follow-up newsletter to inform all of your clients. Clear communication can be very helpful in reducing disruptions.
Don’t be afraid to use Facebook to post pictures of your move as it happens. Keep your customer engaged in the process and let them share in the excitement of the change!
Change Your Online Profiles to Match the New Address
Change your official contact information on your website and create a page that prominently announces the move. Edit your business listing on Google and update all social media accounts.
Don’t forget about your email. We recommend putting your new address in your email signature and highlighting it, so customers aren’t confused.
Set Up Communications Early
Here is some solid advice we can give you regarding your communications infrastructure:
- Don’t assume that the same services you have now will be available at your new location. Before signing a new lease, make sure that a local provider can accommodate your needs. Order your new service 60 days in advance.
- Choose a provider that can set up call-forwarding.
- Companies with 20 or more employees should hire a professional services firm like CTI Technology to handle your telecom move.
It’s always a good idea to be prepared for when you begin to move your business. Please feel free to download our complimentary Moving Checklist to help you keep track of multiple services and tasks that need to be completed before and after you move your growing business. If you have any questions about preparing your technology for the move, contact CTI Technology and we can help you make your transition as easy as possible.