National Institutes of Health recognize benefits of unified communications

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National Institutes of Health recognize benefits of unified communications

Like many businesses across the United States, the federal government is currently looking for communications solutions that can fit its budget needs. This includes adopting VoIP telephony systems, smart business phone systems and web, voice and video additions.

On September 12, the U.S. National Institutes of Health (NIH) issued a statement detailing how it is seeking information on what types of systems may help it meet its communications needs. Among the products it is seeking more information on are email, voicemail and instant messaging services. With these tools, the NIH could be able to make extensive cuts in its current spending.

“We are looking for unified communications technologies that would work well within this diverse environment and be able to integrate well with a wide variety of legacy systems,” the agency said in statement released Monday.

To find the best VoIP business phone providers, the agency will evaluate companies based on the cost of the service, its existing relationship with the agency and its flexibility. NIH, which is comprised of 27 different institutions and centers, also says it needs to know how easy the systems are to maintain, any strategic features that come with the software and the security of the service.

Business owners should take similarly measured approaches when looking for an organization or company that can provide the best phone systems no matter where they are. After evaluating these factors, owners will be able to determine both the cost and the benefits they can achieve by switching to an up-to-date phone system.

Experts suggest looking for a national provider that has an extensive maintenance team and also the added touch of local expertise. Businesses in Chicago or San Antonio may want to look for providers who work extensively in their area before choosing the best option for them.

Article on: National Institutes of Health recognize benefits of unified communications

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“We are looking for unified communications technologies that would work well within this diverse environment and be able to integrate well with a wide variety of legacy systems,” the agency said in statement released Monday.

By | 2011-09-12T12:37:53+00:00 September 12th, 2011|Voice Solutions|0 Comments

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