IT Outsourcing: Does Your Company Need Help?

When it comes to running a small to medium business, you are likely operating on razor-thin margins and are constantly looking for ways to optimize business functions or save money. Many managers and business owners prefer to take on these tasks in-house, as they feel that they are better able to control the outcomes. When it comes to IT, though, many business owners lack the time and knowledge needed to focus on tech, making it the perfect candidate for outsourcing.

Outsourcing IT is a bit different than the usual outsourcing you get in factories or support services. Instead of going overseas, you can partner with a Managed Service Provider (MSP) in your local area. MSPs provide comprehensive IT management services, which usually cover everything tech related.

Working with an MSP often has a direct impact on your bottom line and can help make your company even more successful than it already is – or at least increase profits to get you there. However, there are many more reasons companies outsource. Below are our top three benefits you can expect from choosing an MSP:

Three Things You Can Expect from an MSP

There are a wide variety of MSPs serving many industries, but there are three things you should expect from any MSP.

1. Flexibility – IT companies have access to a wide variety of vendors, tech and resources. This means they should be able to develop scalable solutions that meet your company’s needs as you grow.

2. Product experts – The main business objective of an MSP is to provide IT services. To do this, they need employees who know their stuff. Most MSPs hire the most knowledgeable staff possible with specific qualifications, certifications and experience with the systems offered.

3. Long-run cost savings – In the short-term, it is entirely plausible that internal staff are cheaper than a monthly MSP. Factor in the cost of purchasing technology, maintaining it – plus the cost of recovery – and the cost of retaining an internal IT team will skyrocket. Most companies you outsource will offer a flat-rate monthly fee and will be able to maintain your systems longer. This means lower replacement costs and increased uptime, which in the long run make outsourcing the most a viable, cost-efficient option.

If you are still not sure about outsourcing your technology department, please feel free to download out eBook IT Outsourcing: The Reasons and the Rewards


If you are tired or frustrated with your IT problems, contact CTI Technology today to see what we can do for you. Please visit us at to review our list of professional services.

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