Why Should You Outsource Your IT Department?

As you evaluate your choices and decisions in outsourcing your IT operations, you will need to consider the advantages of outsourcing your IT department to a dedicated managed service provider (MSP). When done for the right reasons, going with a MSP will actually help your company grow and save money. There are other advantages of outsourcing that go beyond the monetary value. Here are the top eight advantages of choosing a MSP.

1. Control the Cost of Technology

Choosing a MSP converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need them the most.


2. Lower Labor Costs

If you were to hire your own IT staff, you know it can be very expensive, and contracted employees don’t always live up to your expectations. Outsourcing lets you focus your internal resources when you need them the most.


3. Trained, Experienced, Qualified, And Certified Professionals

If you’re not IT trained, how do you assure an employee is qualified? Certifications like Microsoft Certified Systems Engineer (MCSE) are important, but so is experience. Outsourced providers will have their rosters filled with qualified professionals. They can talk the talk and walk the walk.


4. Increase Your Efficiency and Competitiveness 

Organizations that try to do all IT Services in-house have much higher research, development, and implementation time – all of which increase the organization’s costs and are ultimately trickle down to what their customers have to pay.


5. Quickly Implement New Technology

A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning, thus saving time and money.


6. Stay Focused on Your Core Business

Businesses have limited resources, and every manager has limited time and attention. Outsourcing to a MSP can help your business stay focused on your core business and not get distracted by complex IT decisions.


7. Reduced Risk 

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They are generally much better at deciding how to avoid risk in their areas of expertise.


8. Level the Playing Field

Most small businesses can’t afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act “big” by giving them access to the similar technology and expertise that large companies enjoy. An independent third party with a managed cost structure can give your company a competitive advantage.


Do you feel that your company can benefit greatly from outsourcing your technology needs? CTI Technology has the qualified team and the right technology to get you back to focusing on your core business.

CTI’s Managed Services are the regular health checks that keep your IT systems in order. We provide complete maintenance and support services to your computer systems, networks, servers, workstations, telephones and audio/video equipment. We provide immediate response to issues including email problems or failure of file servers. In addition to on-site visits, we provide IT maintenance and support services on a nationwide basis via telephone, email and remote access from our helpdesk.

Access CTI’s nationwide managed services via a convenient single-point IT support contact. This contact number allows you to reach a member of our technician team quickly in your city. We have extensive troubleshooting expertise to keep your IT network infrastructure running smoothly. In order to do this, we provide 24/7 coverage, in addition to regular business hours to serve your needs in the most efficient manner.

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Great pricing, even better service. Highly recommended!”
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