VoIP business phones have a number of benefits to offer small business owners, and one of the foremost is that it can help companies improve one of the only figures that matters – its bottom line. However, when choosing a business phone system for the company, owners may want to take into account how user-friendly their current options are.
Individuals making this important decision may want to take the advice of marketing experts who say that VoIP telephony services are easier to use than traditional phones. While this may seem exaggerated given the number of features this service offers, the phones simplify a number of processes that once required planning and memorization.
For example, with VoIP phones, employees don’t need to worry about remembering their password for their work voicemail. Callforwarding to mobile devices is also easier with these products, as users don’t need to rely on extra codes to use this feature.
While most employees are capable of handling these tasks, they may take up time and resources by taking longer with traditional phones. In addition, employees who become frustrated when using older phones may simply decide to forgo using these services except when necessary. This means these individuals may be less apt to respond to an important phone call when moving between company locations.
Business owners are advised to train a few staff members on all the ins and outs of VoIP phones so that they can instruct new members of the staff that arrive. However, for the biggest benefits, companies may want to outsource this activity to a company that can provide top-notch training services.
That extra service can help the decision makers determine which company to invest in and where they would be able to get the most for their money.
Article on: Report indicates VoIP business phones are more user-friendly
by CTI Technology
VoIP business phones have a number of benefits to offer small business owners, and one of the foremost is that it can help companies improve one of the only figures that matters – its bottom line.