VoIP business phones are being used more and more often in today’s businesses, and company managers and owners who haven’t made the switch may want to take note. According to the latest research from Infonetics Research, a company that tracks developments in the VoIP services market, the industry is expected to grow by 17 percent in 2011, due to the large number of homeowners and businesses switching to the service.
One factor pushing the demand is the number of businesses looking for cloud computing solutions. For example, the survey found that the companies seeking the ability to allow their employees greater access to the internet while on the go helped push growth in the first half of 2011 above the level observed in 2010.
In addition, Infonetics found that the number of home businesses using the service due to the convenience it affords is expected to grow to 262 million by 2015. This is up from 179 million home business owners who currently enjoy perks such as easy voicemail access, call forwarding and the ability to engage in video conferencing.
By not arming their employees or themselves with these tools, business owners could be using more resources than the competition. This means competitors who use VoIP technology may be able to better maximize their investments and existing personnel.
However, choosing the right provider may soon get more complicated as the number of business VoIP and unified communications services is also expected to grow by 2015. As a result, owners looking to make the switch may want to choose a company that has years of experience offering nationwide solutions to a company’s communication problems.
For example, businesses that started in the 2000s and that have worked with VoIP technology every step of the way are more likely to be able to provide the nuanced services that companies need to remain competitive.
VoIP business phones are being used more and more often in today’s businesses, and company managers and owners who haven’t made the switch may want to take note.