How do small businesses adapt and keep up with the latest technology tools available in order to keep their companies competitive? Software upgrades and data management are huge areas where small business can fall behind. As a customer, would you prefer to work with a company that has outdated machines, phones, and old software or work with a company that has newer hardware and uses the latest technologies to its advantage? The answer is simple: choice number two.
What tools are available for small business to stay on top of technology trends to stay competitive?
Cloud Computing – A recent survey conducted by LexisNexis Firm Manager found that 72 percent of U.S. attorneys at independent law firms in the U.S. are more likely to use cloud tools in 2014 than in 2013. Law firms and medical practices can really benefit from moving to the cloud.
Microsoft Office 365 is a cloud-based application; employees can access it at any time in any place. It is the same Office that you are already familiar with, and you can get your programs from a PC, Mac, or various mobile devices. With it based in the cloud, the need to upgrade each computer individually vanishes.
VoIP Telephone Services – Small and large businesses alike can save on their monthly telephone bill by switching to VoIP. All that is required is an Internet connection.
Unified Communications – The ability to use multiple avenues like e-mail, phone, video and instant messaging in one solution can increase your business’ level of success. Older systems take too much time, money, and effort to collaborate and access data. Communication is an integral tool for workflow that affects almost every facet of an organization.
Each business is different and requires different IT solutions. You may feel overwhelmed with all the available options, but speaking with an IT service provider, such as CTI Technology, may help answer your questions.