Unified communication (UC) options are growing as more businesses look to connect an ever-changing workforce. A new article from Business Insider looks at the concerns that any small business should ask of themselves when searching for a new UC solution.
“UC can give you the advantage of having a single system that will manage multiple tools across the board, which can help a smaller company take advantage of features that make them appear larger and more competitive,” wrote author of the piece Ramon Ray.
The main thing the article discusses is that businesses should know not only what they need now, but what they may need in the future. With the growing trend of mobile phones and tablets in the workplace and bring-your-own-device initiatives, knowing how to upgrade a system and what business processes a company might need down the line can prevent major headaches in the future.
The article also talks about basic business transaction concerns such as comparative shopping, provider history, contract length, landline backup and quotes.
A new white paper also looked into the top questions that businesses need to ask when looking for a UC system. While the responses were relatively the same, the report does bring up another topic: a business’ existing internet connection. Since all VoIP services are Internet-based, a strong signal can guarantee the best possible quality and even top of the line hardware will struggle to be effective if it comes with a poor connection.
Unified communication systems are becoming the future of business communication. There are a number of options companies need to consider and partnering with an IT consulting firm like CTI Technologies is a smart investment before diving in head first.
Unified communication (UC) options are growing as more businesses look to connect an ever-changing workforce. A new article from Business Insider looks at the concerns that any small business should ask of themselves when searching for a new UC solution.
