Top 5 Technology Questions and Answers

Our clients come to us with a variety of technology questions, so we have compiled the most common technology questions and our best answers.

1. Do I really have to worry about getting a virus or malware on my computer? Malware is the all-encompassing term for anything that is meant to steal your personal information or cause harm to your computer by corrupting your files or making your PC inoperable – so the answer is yes! Viruses usually attach themselves to .exe files usually through email. Make sure you look at the file name before opening an attachment or clicking a link. Lastly, always keep your antivirus software up-to-date.

2. More and more places offer free Wi-Fi. Is it safe to use? The answer depends on what you are doing when you’re on the open network. Hackers are everywhere; your worry should be who is also on the network with you. While logged onto the network, don’t go shopping online. Entering your credit care information is an easy way for your credit card information to get stolen. Also, checking Facebook or your email account can open you up to your login and password credentials being taken – putting your personal identity at risk.

3. My computer is running slow. Is it time to buy a new PC? There are a few steps to take first before running out to the store and buying a new computer. First, check to see if your broadband connection is actually what’s slowing you down. Run Speedtest.net to get a feel for your upload and download speeds. If they are running where they should be, check the free space on your hard drive. If your memory is being maxed out, now is a good time to free up some space and remove unnecessary files and programs.

4. Can switching to a VoIP phone system really help my business? Simply put, yes. There are numerous benefits to going with VoIP for your company. While out of the office, your office phone can be forwarded to your cell phone, voicemails and faxes can be retrieved through your email, and operating costs for VoIP providers are significantly lower than traditional phone companies – saving you money. With VoIP, you can eliminate “phone tag”, increase your productivity, and decrease costs.

5. How can I decide if cloud computing is right for my business? This is where you need to analyze costs versus benefits. Common cloud-related expenses are outsourced IT consulting, possible hardware upgrades, and monthly fees. After you add these up, compare what it would cost you to run the same level of power computing in-house. This is where most companies will find cost savings because they won’t have to hire in-house IT staff.

We are here to help with whatever your technology questions may be.
Contact us today! 800-586-1988