For many companies, communication is a tentpole for success and they are looking for ways to increase productivity while keeping costs down. Because of this, many businesses are looking into unified communication (UC) solutions. As with any system, however, there can be pitfalls and organizations need to be ready.
Technology integration brings with it security concerns, and UC is no different. Adding more devices to a network means more open touchpoints that can lead to virus, malware or worse. IT departments need to be on guard at all time to make sure nothing gets past them and affects the business network.
Polycom – a video conference provider – released a recent whitepaper that examined the major obstacles and offers some best practices for UC security.
“Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks,” the report reads. “From a security perspective, it is very similar to other IP data services, and best practices include technologies and methods used to protect other services.”
The report goes on to talk about some steps that businesses can take to secure their network. One of the first things a company should consider is an audit or assessment of the current network. This can go a long way to finding out what hurdles IT departments may need to jump in order to successfully deploy UC.
IT personnel also need to think of UC devices the same way they do computers and use the same level of security to stay on top of the system..
Businesses that are looking to implement a unified communication option would be wise to partner with a trusted IT consulting firm like CTI Technology. By doing so, a third party will be able to assess an existing network and find a potential holes in the network that could cause problems down the road.
Article on: Unified communication requires security assessment
by CTI Technology
“Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks,” the report reads.