Communication is one of the tentpoles of a successful business. In the digital age, there are a number of ways that workers can interact with each other, and each employee has their own prefered method. Whether through voice, instant messaging, video conferencing or email, companies are seeing workflow and the sharing of ideas happening in a number of ways. With the plethora of options available, finding the right one for a specific business can be difficult.
The different ways to stay connected allow workers the ability to communicate in a manner they prefer. Because of this, it becomes important for companies to have a system that not only supports communication, but integrates these avenues. For many businesses, this means turning toward a ShoreTel unified communications option.
A recent Gartner survey showed why many businesses are leaning toward a ShoreTel solution. The company was the only top-tier business VoIP vendor to gain a “strong positive” rating in the report covering UC platforms for small and medium-sized business.
To highlight why this may be the case, CIO Today profiled the industries to see why they chose the way they did. While law firms may seem to depend on only basic technologies, their need for a strong communication solution is as important as any business. David Michael, the CIO of the law firm Burr and Forman, spoke with the site about the reasons his firm went with a ShoreTel solution.
“We wanted an easier approach to share information – especially for lawyers who travel to depositions, hotels, meetings and such,” Michael said. “We chose ShoreTel for its ease of use, simplicity, total cost of ownership, disaster recovery and cost savings.”
He went on to say that each professional had their own taste for what communication tool they prefered. Some enjoy a traditional phone on their desks while other rely on instant messaging and “soft,” internet-based phones.
A ShoreTel solution offers a number of advantages for business and partnering with an IT consulting firm like CTI Technology can help ensure a proper setup.
Article on: Varied communication options allow employees to have different preferences
by CTI Technology
Communication is one of the tentpoles of a successful business. In the digital age, there are a number of ways that workers can interact with each other, and each employee has their own prefered method.