VoIP and video leads future of business communication

Proper business communication is critical for many companies to run effectively. As technology advances, traditional voice calls are falling by the wayside and VoIP and unified communication options take hold because these services offer more features and benefits for the future.

Joel Evans of ZDNet has a new column where he declares VoIP and mobile video conferencing to be the future of business communication. With the increase in availability of Google+ Hangout, Skype and FaceTime as well as the ability to make voice calls with these programs through wireless internet or provider data plans like 4G, it may only be a matter of time before traditional voice solutions are no more.

“With iOS 6 due in September, Microsoft controlling the future of Skype, and Google innovating with Hangouts, this is going to be a great space to watch,” Evans wrote. “Regardless of the outcome, it’s pretty clear that the lines between data and voice are blurring.”

A recent article from CIO Magazine explores another aspect of the argument that could help VoIP and video take over. The piece examines strategies businesses can use to save on IT costs such as investing in mobility. Bring-your-own-device (BYOD) policies are spreading and companies are embracing personal technology to stay connected.

BYOD practices allow employees to stay logged in to the office far outside of the traditional workday. Employee productivity can be increased as mobile devices, mainly smartphones and tablets, have advanced to the point that video conference can happen from anyplace with wireless internet or strong provider data coverage.

While the benefits of mobile devices and unified communication options are strong, implementing them into an existing company infrastructure can be a vast project in itself. Companies would be wise to partner with a managed IT services provider like CTI Technology to ensure a proper installation.

As technology advances, traditional voice calls are falling by the wayside and VoIP and unified communication options take hold because these services offer more features and benefits for the future.