It’s a fact, the Internet has forever changed the way we do things; business is conducted faster than ever, information is widely available and remote communications are now ubiquitous. Businesses today must be aware these technologies have a significant impact on their bottom lines, allowing them to be much more elastic.
Arguably, one of the most important advancements in communications, Voice over Internet Protocol, commonly called VoIP, is more than just a convenience. This revolutionary communication technology offers many benefits to businesses today including;
- One Network
- Easy & Efficient
- Feature Rich
- Fewer Location Restrictions
- Simple Integration
- Enhance BYOD Programs
- Enable FMC
More for Less
A VoIP phone system allows your business to conveniently get a company phone number at a fraction of a landline’s cost. If your company is looking to cut costs on local and long distance calls, using a VoIP is the way to go. One reason why VoIP costs a lot less than traditional phone systems is that there are quite a number of VoIP carriers out in the market. Thus, there are no monopolies, such as can be the norm in traditional phone services. Another good reason why VoIP is cheap is that the system uses your existing Internet connection. With sufficient bandwidth, you can plug in a VoIP system to your existing network connection that offers virtually the same quality that you get from traditional phone lines, but with much more features.
As an added value for businesses, most VoIP carriers offer features for a very low monthly fee or for free such as speed dialing, call forwarding, voicemail, caller ID, caller ID block, automatic redial, and conference calling. Additionally, VoIP carriers offer that are not available with a traditional phone service include sending data versions of voicemail messages, forwarding of voicemail to email, and managing address books and contacts from your computer.
Less Wires, More Savings
Another attractive benefit of VoIP is if your business has not already been wired to accommodate traditional phone lines, you don’t have to have it done. No additional wires and other hardware are necessary in order to set up a VoIP for your business. This offers an added savings for your communication needs, as additional wires and hardware needed to configure a traditional phone service can be very expensive.
Enable Your Mobile Workforce
With traditional phone lines, your company’s phone number is fixed in a single physical location. With this setup, you can’t bring your phone wherever you go. But with VoIP, you can bring your phone number along with you, whether you are in the office, at the beach or in some hotel in Italy.
Businesses need to be as professional as they can be, whether dealing with customers in-person or over the phone. With a VoIP in place, your business can easily set up a professional IVR system that walks your clients through the different numbers that correspond to various departments. A good VoIP system will also route customer calls directly to the department they intended to reach.