Today’s competitive marketplace is constantly changing, and your business needs customized computer services and solutions that give you the tools to succeed. You need a technology partner that understands your unique goals and is ready to work with you to ensure your IT applications and infrastructure are ready to help you meet them. Our 5 star computer services range from solution evaluation and product selection through to implementation, conversion, rollout, and ongoing support for your business needs.
5 Star Computer Services In Chicago by CTI Technology
At CTI Technology, we want to keep you one step ahead of the competition by leveraging the latest advances in technology and software to help you control costs, save time, plan for the future and address scalability. Our 5 star computer services in Chicago include:
Fully Outsourced Management of IT Systems
Managed IT Services is a strategic method to streamline operations, cut costs, and stay focused. With our 5 star computer services in Chicago, you’ll get more from your technology investment, all without costly capital investment in obsolete equipment, software, and recurring costs of people and facilities.
We oversee and take complete responsibility of your IT operations, ensuring your networks and systems are running smoothly without any technical glitches. Our team is well-versed in developing managed networks that help you to focus on the key operations of your business while we take care of your IT environment.
As part of our fully outsourced management of IT systems, we offer the following services:
- Cloud hosting support services
- Managed security
- IT consulting
- Network management
- Email support
Computer Help Desk Services
In a technology-driven work environment, operational downtimes and IT maintenance issues can be unwelcome drudgery. At CTI Technology, we understand how critical the efficient use of your IT systems is to your day-to-day operations. We pride ourselves on providing our clients with always available, best-in-class computer help desk services. Our 5 star computer services in Chicago ensure that your critical IT systems and applications are always up and running and that any problems are resolved quickly and accurately by helpful, knowledgeable technicians.
We can handle any issue related to your hardware, software, or operating systems, taking advantage of industry-leading tools and processes to ensure that your systems are operating at peak efficiency. With our 24×7 year-round computer help desk services, you gain responsive user support and reporting from a professional team of trained service desk specialists. Whether your issue requires remote or onsite help, our experienced consultants are able to resolve it quickly and efficiently in order to maximize your uptime. You can count on us for:
- Account configuration
- Email access
- General troubleshooting
- Password reset
- Malware removal
- Network access
- Support for Windows, Mac, and Linux operating systems
- Support for desktops, laptops, mobile devices, servers, storage, network devices, and more
- Software installation, updates, and support
Computer Repair Services
Servers, workstations, and all the IT components that make up your company’s computing infrastructure are not indestructible. All of these computers, components, and accessories will ultimately fail, costing your business thousands of dollars in downtime.
Whether you have issues with your WiFi, your computers are running slower than normal, experiencing email server issues, or network crashes, don’t waste valuable time troubleshooting and turn to the professionals at CTI Technology. We provide comprehensive computer repair services designed to remedy any of your organization’s technology defects. Whether it’s hardware or software, servers or workstation, we’ll fix it or find you a new one.
Computer Networking Services
Any business is only as productive as its weakest link – don’t let that link be your company network. An unreliable (or, even worse, broken) network can cripple a business, directly affecting the bottom line. At CTI Technology, we provide computer networking services as part of our 5 star computer services in Chicago. We can help optimize your network to help prevent wasted time, frustrated employees, and lost revenue.
We begin by taking deep dive into your unique business requirements to gain a thorough understanding of the companies’ needs. We then establish network performance targets and monitor the current network performance to establish baselines using advanced monitoring tools. Using operational data collected from the network, our engineers develop network performance enhancement recommendations and plan changes to the infrastructure.
We offer computer networking services that will set your business up for success by giving you the monitoring you need to keep networks running smoothly, the structure you need to increase and maximize productivity, and the responsive service you require when issues arise. CTI Technology maintains a strict adherence to networking best practices, and our project managers work hard to deliver computer networking projects on time and on budget.
Computer Security Services
As your business relies more heavily on technology, the inherent security risks increase as well. Hackers are becoming more innovative, more professional, and more ruthless. A single data breach or ransomware attack can cause huge financial, legal and reputational damage. Chances are your network has developed gradually over time, with layers of hardware and software that may now be contributing to unintended security gaps or inefficiencies.
CTI Technology can protect your computer systems and networks through our 5 star computer services in Chicago. Our computer security experts can assess your computer systems risk level and make recommendations to remediate any vulnerabilities. Our multi-layered security solutions protect all users, remote or in-office, end-to-end protection from attackers with malicious intent. We implement malware outbreak prevention, VPNs, and antivirus protection. We can protect your computer systems against:
- Data and network breaches resulting in data loss
- Unsolicited spyware or malware downloads on your devices
- Ransomware attacks on your computer systems
- Files, passwords, credit card information, and other sensitive data being stolen
When you outsource your technology management to CTI Technology, you enable your in-house staff to focus on your business strategy and leave the nuts and bolts of IT operations to us. Spend less time on IT problems and more time on your business, knowing that your IT assets are being monitored and managed 24×7.
By leveraging 5 star computer services in Chicago, you can quickly change your IT model from reactive to proactive and stay one step ahead of IT problems. Our services combine a comprehensive set of service automation tools coupled with IT technical resources to provide full-service technology management extending from individual critical assets to your entire enterprise.
We provide customized recommendations based on a thorough analysis and understanding of your business. As your needs change, we provide ongoing support to ensure you are leveraging all available resources, so you have the tools you need to deliver the best possible products and services to your customers.
Contact CTI Technology for 5 Star Computer Services in Chicago
At CTI Technology, we work with businesses in Chicago to help them implement and manage their technology needs. From reporting incidents, updating security patches, to server maintenance; we have the required experience and expertise needed for providing 5 star computer services in Chicago. Contact us today to learn how we can partner with your company to meet your exact IT and business needs.