24x7x365 Device monitoring
We install monitoring agents on all your computers and networking equipment to capture alerts and raise an alarm if we see any part of your system go offline. Our Engineer team will attempt to remotely fix an outage and if they can’t, our field service team is dispatched to get you up and running quickly.
Instant and complete IT department
With our managed IT services you immediately have a helpdesk team, field service team, network operations center, IT project team, IT manager, ticketing system, and monitoring system at a fixed monthly fee.
Augment your current IT department
If you already have an internal IT team, you can use our team to augment your internal support and provide backup as well as fill in skill gaps if needed.
Our close engagement with your company and computer network means little, if any, downtime, and if there are any outages, you won’t get a whopper invoice from us later for the fix.
Routine software patching
Our team automatically checks and pushes out the security patches for your computer operating systems every week. Antivirus is updated daily. Any computer that fails to update properly is automatically ticketed in our system and an engineer remediates the problem.
We are always available
You will have a team of people available to you 24x7x365 to ensure your system is running smoothly and your users get their IT issues fixed quickly.