CTI Technology offers desktop support when you need it most.
Desktop support includes, but is not limited to, troubleshooting connection issues to internet, printers, networks, and file share, helping you login to your computer should issues occur, file recovery or restoration, managing login password and access permissions, installing new software, and more.
Onboarding a new employee is already a lot of work for your team.
But with CTI Technology as your managed IT service provider, you can rest assured that your new hire’s IT infrastructure (computer and email setup, network access, user permissions, etc.) will be set up and maintained by us. We will ensure your new team member’s technology experience is smooth starting their first day.
CTI Technology can maintain all your servers 24/7/365, reducing outages and increasing performance.
Servers are singular computers devoted to running one particular service, like your email. With proper maintenance and care, servers can have their lifetimes extended. When we maintain your servers, that means we also take care of all your backups. Should there be an outage, we keep all your data secure and safe. Then, we can begin the recovery process.
We can setup Office 365 and integrate it with your current servers.
These installations can be a hassle for anyone who doesn’t understand Office 365, but we make it easy! With Microsoft 365, you’ll have access to Outlook, Word, Excel, PowerPoint, Publisher, OneNote, SharePoint, and more!
Protect your data with the cloud.
CTI Technology offers cloud solutions to provide you a secure, safe, and private way to store your company’s data. Cloud solutions are reliable as it allows your company to have backup and disaster recovery procedures should you experience any data loss. Our cloud solutions allow you to focus less on the management and maintenance of your managed IT solutions and more on the delivery of your company’s services.
Upgrading your business’s phone system is easy!
Voice Over Internet Protocol (VoIP) allows phone calls that are connected through the internet, giving your clients/customers and potential clients/customers access to your team members anywhere in the world via phone. VoIP implementation is crucial for the success of your business. Ease of access is one of the top things potential customers/clients look for, so ensure your team members are easily accessible with Voice Over IP.