Avaya offers outsourcing solutions to serve new market segments

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Avaya offers outsourcing solutions to serve new market segments

With major advances in communications technology in past years, many business owners are likely considering how to logistically handle a transition to more innovative, cutting-edge communications platforms. However, especially for those business owners whose technological infrastructure is dated, it may be difficult to rationalize the resources and stress required to implement new hardware and ensure staff are trained regarding its proper use.

In order to better serve this market segment though, global information technology firm Avaya has recently announced a new outlet that solves some of the above mentioned issues by outsourcing areas related to production, billing and operations to a managed IT service.

Called “Avaya Communications Outsourcing Solutions,” the service customizes a communications platform that integrates a business’ existing IT processes with new software and is designed to minimize the costs and risk associated with managing a new infrastructure internally.

According to an article published by Tech News World, this service is aimed at two different kinds of companies. On one hand, the new service assists companies interested in switching to a new communications platform but want to be sure that the transition can be done by their pace and within their budget.

According to Ed Nalbandian of the Avaya Managed Services division, “For these companies, Avaya structures a per user, per month pricing structure – one that takes into a account a company’s operating expense issues.”

Another target market is those with an antiquated communications platform who don’t have the ability to migrate to a new solution on their own, and want a managed IT service to handle all the related logistical issues.

Avaya’s new outsourcing option provides an exciting new outlet for those hesitant to switch to a new communications infrastructure. Those companies interested in securing Avaya Communications Outsourcing Solutions can do so by turning to a national IT service such as CTI Technology for support during every step of the process.

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In order to better serve this market segment though, global information technology firm Avaya has recently announced a new outlet that solves some of the above mentioned issues by outsourcing areas related to production, billing and operations to a managed IT service.

By | 2012-03-19T10:46:53+00:00 March 19th, 2012|Nationwide Solutions|0 Comments

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As Chief Executive Officer of CTI Technology, my responsibility is to create an organization that transcends in employee culture, vision, and market positioning in a rapidly-changing technology industry. My passion is to guide and come alongside new leaders, helping them become tomorrow’s rock stars. My life’s mantra is to MAKE IT HAPPEN; I will do just that.

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