Decision makers lack knowledge when deciding on VoIP options

Many different industries have benefited from technological advances. Telecommunications have been no different with the rise of VoIP and unified communications options, unfortunately. However many businesses’ decision makers have not kept pace with the innovations and may be making decisions on outdated information.

VoIP provider Telappliant put out a new whitepaper looking at the main objections companies are using for avoiding a VoIP system.

The report cites the five most popular responses businesses gave for not implementing VoIP, which were: senior management not understanding the full benefits of VoIP, assuming VoIP is too much effort to deploy or maintain, concerns about audio quality, potential security risks and the need to wear headsets. The only thing these reasons have in common is that recent innovations have rendered them minor concerns at best.

“Most of the barriers to adopting VoIP for business are based on perception rather than fact, and the business benefits far outweigh any potential risks,” said Telappliant CEO Tan Aksoy in the report. “VoIP has dramatically improved in recent years and voice clarity is on a par with, and often superior to that of a landline. Hosted VoIP telephony systems are quick and easy to set up and virtually maintenance-free.”

Aksoy went on to say that lines can be connected to desk phones or mobile devices, eliminating the need for headsets. He went on to say that VoIP gives businesses greater flexibility through the way they operate. The savings made will directly impact a business’ bottom line in a positive way.

VoIP options have evolved, and understanding all the factors is key for businesses to benefit. By partnering with an experienced IT provider like CTI Technology, business owners can ensure they understand the system and deploy the proper solution.

Many different industries have benefited from technological advances. Telecommunications have been no different with the rise of VoIP and unified communications options, unfortunately.