How VoIP systems helped improve the bottom line for PartyPail

In the digital age, the internet has revolutionized the ways in which businesses communicate with one another and their customers. With Voice Over IP (VoIP) technology allowing businesses to transmit voice communications over the internet, costs are maximized because payments only need to be made on a monthly basis to a service provider.

By contrast, traditional Plain Old Telephone Systems (POTS) require the user to pay for every minute actually spent on the phone, tallying monstrous phone bills that could easily be avoided with the deployment of VoIP solutions.

Many business owners have learned this the hard way, including Edward Hechter, the CEO of a startup called PartyPail, a company that supplies a range of materials to serve the needs of individuals planning bridal showers and baby showers.

According to an online interview with Hechter, when the company was born in 2007, its sole means of communication with customers was achieved through e-mail.

When Hechter realized customers valued the personalization achieved though phone conferencing  though, he began using a POTS to communicate with his clients via telephone. However, while taking phone orders helped Hechter’s company grow, the POTS infrastructure yielded a 200 percent increase in his telecommunications bill.

To counteract the lost profits yielded from the POTS, Hechter ultimately deployed the services of a provider of VoIP telephony systems, greatly reducing his bills and allowing him to expand the scope of his operation without having to pay extra for added lines or minutes on the phone.

After making the transition, Hechter’s business was able to grow from humble origins in his garage to a successful operation with more than two dozen employees and 20,000 feet of warehouse space.

For other companies interested in the benefits of easily implemented and cost effective VoIP products, consulting with a provider of business phone systems is an excellent way to get the process started.

By contrast, traditional Plain Old Telephone Systems (POTS) require the user to pay for every minute actually spent on the phone, tallying monstrous phone bills that could easily be avoided with the deployment of VoIP solutions.