Before the introduction of IP-based communications systems into the marketplace, all of an employee’s daily responsibilities had to be completed in a brick-and-mortar office building because that was the only location that could access in-house networks.
However, in modern times, VoIP telephony systems are cutting the ties that traditionally tethered corporate employees to their in-office desks, vastly improving an employee’s ability to be productive and efficient in his or her everyday tasks.
For example, with traditional legacy telephony systems, answering voicemails was a major hassle. Should an employee build up a backlog of unprocessed voicemails, he or she would need to go through the tedious process of listening to every message in order. However, with voice and data systems integrated into one platform with VoIP systems, voicemails can be transcribed into text and read as an email form in any order.
Consequently, whether an employee is on vacation, traveling for business or working from home, he or she can maximize time management by focusing on the most important tasks at hand without sifting through non-crucial material.
Moreover, a recent white paper issued by Telephone and Data Services Inc. described how Intel – a leading computer technology company – studied whether VoIP functionality did indeed provide tangible time saving when compared to legacy systems.
After comparing the time spent undertaking tasks using a legacy system versus a VoIP system, the researchers discovered that scheduling a conference bridge was done 27 times faster with VoIP and that receiving faxes was done 31 times faster. Furthermore, with regard to overall time management, the researchers found that employees saved 2.7 days a year because of expedited business processes.
Companies interested in optimizing their efficiency by similarly adopting a customized VoIP program can do so by consulting with a provider of business phone systems such as CTI Technology for fast implementation and support.
Article on: Intel reports major time savings with VoIP
by CTI Technology
After comparing the time spent undertaking tasks using a legacy system versus a VoIP system, the researchers discovered that scheduling a conference bridge was done 27 times faster with VoIP and that receiving faxes was done 31 times faster.