Smartphones and tablets are becoming mainstays of the business world. As the bring-your-own-device (BYOD) trend grows, companies are searching for ways to integrate employees’ mobile products into the workplace. Employees are looking to stay connected within all facets of the company, from wherever they happen to be. One company just made that easier.
Earlier this year, unified communications (UC) provider ShoreTel, acquired M5 Networks, a leading provider of hosted UC. On June 19, the company announced their first joint venture as all customers of the M5 cloud division will now be able to access ShoreTel’s voice and unified communications applications on their smartphones. Initially, access will only be available for the iPhone, with Android, BlackBerry and tablets support to follow later this summer.
“The solution represents a win-win, giving our customers the ease of using the device that is already in their pocket and giving the enterprise a way to reduce costs, while maintaining a consistent corporate identity and caller experience,” ShoreTel’s president of cloud division Dan Hoffman said in a press release.
The new mobile application turns an employee’s personal smartphone into their office phone. Through ShoreTel, customers can access their office desk phone and UC capabilities on an iPhone without needing to learn a new interface. Cutting out the learning curve saves time and keeps productivity high, as employees don’t need to learn a new system.
ShoreTel Mobility also automatically and securely selects the best available network, which can cut out costly international roaming charges.
Any business that is looking to incorporate mobile devices into their UC or VoIP service would be wise to reach out to a managed IT service like CTI Technology for a seamless transition.
The new mobile application turns an employee’s personal smartphone into their office phone. Through ShoreTel, customers can access their office desk phone and UC capabilities on an iPhone without needing to learn a new interface.