VoIP and telecom initiatives grow

The VoIP market is becoming increasingly popular. Reports show that IT spending in the market is expected to reach $2.1 trillion for telecommunications by 2013. New innovations within the unified communication field are helping to drive that growth and the numbers back it up.

Telecommunication companies COMMfusion and UCStrategies released a new report that looks at the unified communications market from 2011 and predicts where it will be in the year 2016.

“The need for unified communications and collaboration (UCC) has never been greater, and the technologies continue to evolve to meet changing user needs,” wrote Blair Pleasant of UCStrategies. “The growing mobile workforce has led to the need for workers to communicate regardless of their location or device, and the rise of video communication and collaborative tools have created new ways for people to interact.”

According to the report, the UC-capable market was $12.23 billion in 2011, up 8 percent from the year before, and is expected to grow to $20.76 billion by 2016. This market includes companies using any facet of a UC solution including messaging options, conferencing and call control.

The report also looks at “true” UCC solutions as opposed to companies that just purchase singular components. Those complete options will grow from $2.7 billion in 2011 to $8.47 billion by 2016 and professional services will increase the product revenues by 27 percent in 2011.

Businesses are prepared to invest in new telecommunication options and UC appears on many technology initiative lists. There are numerous systems on the market for companies to consider and before making a final decision, and enterprises would be wise to partner with an IT consulting form like CTI Technology to ensure the best features and benefits are implemented.

The VoIP market is becoming increasingly popular. Reports show that IT spending in the market is expected to reach $2.1 trillion for telecommunications by 2013.